RETURN POLICY
HOW DO I RETURN MY ORDER?
Capelli Sport gladly accepts returns on items within 30 days of purchase,
some exceptions do apply. Items being returned must be in their original
condition (unworn, unlaundered & with the original packaging).
Please note, customized items featuring team crests, names, and player
numbers are one of a kind, and cannot be returned or exchanged
To return your purchase, please ship the item(s) to:
Capelli Sport Returns
901 Sathers Drive
Pittston, PA 18640
Capelli Sport is not responsible for supplying return labels or refunding
shipping costs. Personalized items that are returned without Capelli Sport
approval will not be refunded or re shipped back to the customer.
Please include the following with your package: your name, your address,
the original order number of the item and the reason you are returning the
item.
WHEN WILL I GET MY REFUND?
A refund for the returned items will be credited to the original payment
account upon arrival of the return at the warehouse.
Please allow 3-5 business days for shipping and an additional 1 to 2 days
for the return to be processed.
EXCHANGE POLICY
HOW DO I EXCHANGE MY ORDER?
Capelli Sport will gladly help you exchange products to ensure your
order is to your satisfaction. Items being exchanged must be in their original
condition (unworn, unlaundered & with the original packaging.
Please note, customized items featuring team crests, names, and player
numbers are one of a kind, and cannot be returned or exchanged
To exchange an order you must place a new order for the desired product(s),
send the new order number to customerservice@capellisport.com and ship
the product being exchanged to:
Capelli Sport Returns
901 Sathers Drive
Pittston, PA 18640
Please include the following with your package: your name, your address,
the original order number of the item and the reason you are returning the
item
WHEN WILL I GET MY REFUND?
A refund for the exchanged items will be credited to your original payment
account upon arrival of the exchange at the fulfillment center.
Please allow 3-5 business days for shipping and an additional 1 to 2 days for
the exchange to be processed.
Please note when placing your new order you will be charged for shipping.
Upon arrival of the exchanged item at the fulfillment center, Capelli Sport will
refund the shipping cost, as a sign of our appreciation.
For additional questions and concerns about returns and exchanges please
contact Capelli Sport Customer Service at customerservice@capellisport.com